ConnectCare AI is an omnichannel AI customer care platform for businesses. Each company (tenant) gets its own workspace with a unified inbox for WhatsApp and Telegram, an AI agent grounded on their knowledge base, no-code automation flows, team roles, broadcasts, analytics, and Paystack billing.

What it does

Unified inbox for WhatsApp + Telegram conversations AI auto-reply (GPT-4o) with RAG from docs/FAQs; escalates to humans when confidence is low or the customer asks Visual flow builder for FAQs, greetings, business hours, and routing Team seats (Owner / Admin / Agent), macros, and assignments Analytics (response time, resolution, CSAT, AI vs human) Opt-in broadcasts and subscription billing Who uses it

Businesses sign up, connect their own WhatsApp/Telegram channels, and run support from the dashboard End customers only message on WhatsApp/Telegram—they never log into ConnectCare You (platform owner) host the app and worker; tenants don’t manage servers, ngrok, or Redis

Con-nectai

Related in Web

Business OS

RxGain

Xpen